Privacy Policy
Last updated: 2026
Overview
This Privacy Policy explains how Top Value Cash Buyers ("we," "us," or "our") collects, uses, and protects information when you visit our website or submit a request through our forms. By using this website or contacting us, you agree to the practices described here.
Information we collect
We collect information you choose to provide and certain technical information automatically:
- Information you give us — such as your name, phone number, property address, email address (if provided), and any details you include in a message when you request a cash offer.
- Technical information — such as your IP address, browser type, device information, and basic usage data collected through standard web technologies.
How we use information
We use the information you provide to:
- Respond to your inquiry and prepare a cash offer for your property.
- Contact you by phone, text, or email about your request.
- Operate, maintain, and improve our website and services.
- Comply with applicable laws and protect against fraud or misuse.
SMS / text messaging terms
Summary: If you opt in, we use your mobile number to send messages about your property inquiry. Consent is not a condition of any purchase or sale. Reply STOP to opt out at any time, or HELP for help. Message and data rates may apply, and message frequency varies. We do not share or sell your mobile opt-in data or consent to any third parties or affiliates for their marketing purposes.
What we use your number for
When you submit a form and check the consent box, you agree to receive text (SMS/MMS) messages from Top Value Cash Buyers related to your property inquiry — for example, follow-ups about your cash offer, scheduling, and answers to questions you've raised.
Consent is not a condition of any sale
Agreeing to receive text messages is not required to sell your property or to use any of our services. You may decline and still contact us by phone or email.
How to opt out (STOP) and get help (HELP)
- Reply STOP to any message to unsubscribe. After you send STOP, we will send a single confirmation message and will not send further marketing texts unless you opt in again.
- Reply HELP to any message for assistance, or email us using the contact details below.
Message frequency, rates, and carriers
- Message frequency varies based on your interaction with us.
- Message and data rates may apply depending on your mobile carrier and plan.
- Carriers are not liable for delayed or undelivered messages.
Mobile data is not shared or sold
We do not share, sell, rent, or release your mobile opt-in information, phone number, or SMS consent to any third parties, affiliates, or non-affiliated companies for their own marketing or promotional purposes. Mobile information may only be shared with service providers strictly to help us deliver our own messages and services to you, subject to confidentiality obligations.
How we share information
We may share the information you provide in limited circumstances:
- With service providers who help us operate our website, communications, and business, under obligations to protect your information.
- When required by law, legal process, or to protect rights, safety, and property.
- In connection with a business transfer, such as a merger or acquisition, consistent with this policy.
As noted above, we do not share or sell mobile opt-in or SMS consent data for third-party marketing.
Cookies & analytics
Our website may use cookies and similar technologies to keep the site working and to understand how it is used. You can control cookies through your browser settings. Disabling cookies may affect some features.
Your choices & rights
Depending on where you live, you may have rights to access, correct, or request deletion of your personal information, and to opt out of certain communications. To make a request, contact us using the details below. You can opt out of text messages at any time by replying STOP.
Data security
We take reasonable measures to protect the information you provide. However, no method of transmission or storage is completely secure, and we cannot guarantee absolute security.
Children's privacy
Our website and services are intended for adults. We do not knowingly collect personal information from children under the age of 13.
Changes to this policy
We may update this Privacy Policy from time to time. Changes take effect when posted on this page, and the "Last updated" date above will reflect the most recent revision.
Contact us
Questions about this policy or your information? Contact us at contact@topvaluecashbuyers.com.